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Grumbles from the Gearbox

Information held on you by the DVSA and how to find out what is there via SAR

Subject Access Request - find out what information is held on you!

Do you know what information that the DVSA hold on file about you?
No?
Well you can ask for it, just as I did recently, send an email to them, together with valid forms of ID. They will email any source of information that is recorded against you. By applying for an SAR (subject access request) you can see most of the information that is held by the agency.
As I had done this many times before I was amazed to find that the original hard paper copies had been scanned by a third-party contractor and saved onto the DVSA computer system. You might not see an issue with such an action, especially when you think of the thousands of instructors both trainee and qualified throughout the country, the sheer volumes of paperwork and filing cabinets would tower over a building. I would agree, but whoever was engaged and employed to capture and scan each sheet of paperwork failed to check the quality of the scanning process. This means that the original copies were destroyed, and the new scanned copies are illegible.
A catastrophic error by the DVSA, albeit with a third-party contractor. Why oh why were there no quality assurances during the process, no proof reading done?
Even the Egyptians managed to make their Hieroglyphic’s remain perfectly legible to this day. Is that Pharaoh enough or am I making a pyramid out of a sand dune?
 
If you would like to make an enquiry about the information held on file about you, then drop them a line at: dataprotection@dsa.gsi.gov.uk and good luck.

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